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The EPF i-Citra initiative was announced by Prime Minister Tan Sri Mahiaddin Md Yasin as a part of the Rakyat Protection and Economic Recovery Package (PEMULIH).

READ MORE: PEMULIH Recovery Plan: Part 2 – For The Economy

i-Citra withdrawal was introduced to provide additional financial assistance to EPF members who are affected by the EMCO. 

Those who are eligible for i-Citra are:

  • EPF members below 55 years-old.
  • Including non-citizen and permanent residents.
  • Has at least RM150 in EPF savings as of the date of application.

Members of the civil service can also apply for i-Citra. 

However, they are likely to face the risk of using government shares that need to be returned to the government in the future.

The i-Citra official website went live at 11:30pm last night (11 July).

i-Citra applications open three days early starting today (12 July)

For your convenience, we have included the user guide for your reference.  

Here is a step-by-step guide on how to apply for i-Citra:

  1. Go to icitra.kwsp.gov.my and choose PERMOHONAN (apply).
  2. FIll in your MyKad/MyPR number and your phone number. 
  3. Click TERUSKAN (next) and confirm your identity using the OTP (one time password) number or security question. 
  4. Pick the AMAUN PILIHAN PENGELUARAN (amount of withdrawal):
    1. Click the top option to apply for the maximum RM5,000.
    2. Click the bottom option to apply for amounts less than RM5,000.
  5. Click TERUSKAN (next).
  6. Fill in the Applicant Information, Payment Information, and survey forms. Click TERUSKAN (next).
  7. Make sure all the information is correct before marking the check box and click HANTAR (send).
  8. All done.

NOTE: 

  • The payment amount is rounded down to the nearest ten.
  • Withdrawal fees will not affect the i-Sinar monthly payment.

For more information, visit the i-Citra frequently asked questions website.

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